All-In-One Inbox
SMS, email, Facebook, Instagram, Google messages — all arriving in one dashboard. Stop switching between five apps and start responding to every lead in seconds.
All channels unified · Real-time notifications · Never miss a message again
5★
Google Reviews
1
Unified Inbox
5+
Channels Connected
UK
Based & Operated
What It Does
Your customers message you from everywhere — SMS, email, Facebook Messenger, Instagram DMs, Google Business Profile. Without a unified inbox, messages get lost and leads go cold.
All text conversations from your business number appear here. Reply from your phone or desktop — the customer sees the same number.
Connect your business email and handle enquiries without switching to a separate email client. Everything is threaded and searchable.
Messages from your Facebook business page land directly in your inbox. Respond instantly without logging into Facebook.
Instagram enquiries appear alongside everything else. No more missed DMs from potential customers scrolling your work photos.
When customers message you from your Google listing, those conversations are captured and managed in the same place.
Get instant alerts on your phone or desktop for every new message, regardless of which channel it came from.
The Real Problem
You're checking SMS, email, Facebook, and Instagram separately throughout the day
Messages from potential customers sit unread for hours or days
You forget to reply to an Instagram DM and lose a £3,000 kitchen job
Your spouse or assistant can't help because they don't have access to all platforms
You have no history of conversations — just scattered threads across five apps
Customers think you're ignoring them when you simply didn't see their message
Every message from every platform lands in one clean dashboard
You reply to any channel from one place — phone or desktop
Full conversation history for every contact, searchable and organised
Your team or VA can help manage responses without sharing passwords
Average response time drops from hours to minutes
Customers feel valued because they get fast, consistent communication
How It Works
We link your SMS, email, Facebook, Instagram, and Google Business Profile to your unified inbox. Takes less than 30 minutes.
Choose notification settings, auto-responses for different channels, and team access permissions. Customise it to your workflow.
Every message appears in one stream. Reply from your phone, tablet, or desktop. The customer sees a reply from the original channel.
The Impact
No more checking five different apps. Every message in one place means you respond in minutes, not hours.
Every message is tracked and visible. If it hasn't been replied to, you'll know — and so will your team.
See response times, message volumes, and which channels generate the most leads. Make data-driven decisions.
Multiple team members can access the inbox, assign conversations, and leave internal notes — without the customer seeing.
Take your inbox with you. Respond to any channel from your phone while you're on site or between jobs.
Every person who messages you becomes a contact with full history. Know exactly who they are and what they need.
In Depth
The trades industry runs on speed and trust. A unified inbox delivers both by making you the fastest, most responsive business your customer contacts.
In 2025, customers contact businesses through whatever app they happen to be using. A homeowner might find you on Google and message via Google Business Profile. Another might see your work on Instagram and send a DM. A third might email after getting a recommendation. If you're only checking one or two channels, you're missing leads from the others. A unified inbox captures every single message regardless of source.
Studies show that 78% of customers buy from the company that responds first. Not the cheapest, not the most experienced — the first to respond. When your messages are scattered across five platforms, your average response time is measured in hours. With a unified inbox, it drops to minutes. That speed advantage is the difference between winning the job and losing it to someone faster.
Every time you switch between apps to check messages, you lose 15–25 minutes of productive time according to research on context-switching. If you're checking SMS, email, Facebook, and Instagram four times a day each, that's over an hour of lost productivity daily. A unified inbox eliminates this entirely. One place, one check, all channels covered.
When messages are spread across personal accounts and shared logins, team collaboration is a nightmare. With a unified inbox, you can grant access to team members, assign conversations, and set permissions — all without sharing passwords. Internal notes let your team coordinate without the customer seeing. This is especially valuable when you have a partner, VA, or office manager handling enquiries.
Every person who contacts you through any channel automatically becomes a contact in your system. Their full conversation history — across all channels — is attached to their profile. When they call back six months later about another job, you can see exactly what you discussed, what you quoted, and how the conversation went. This level of organisation builds trust and helps you close repeat business.
Your inbox doesn't exist in isolation. When integrated with your website, missed call text back, and review system, every interaction is tracked end-to-end. You can see that a customer found you on Google, messaged via Facebook, received a quote via SMS, and left a 5-star review — all in one timeline. This complete picture of the customer journey helps you understand what's working and what's not.
FAQ
Book a free strategy call and we'll show you how to unify your communications and respond to every lead faster than your competitors.
3-month minimum, then month-to-month. Cancel anytime after.